V S Group Projects

Quality Policy

We recognise that continued business success depends upon the quality of the service the company provides to each of its customers. The company must satisfy the needs of each customer by providing a service which meets their individual requirements in order to achieve success. The business must maintain a reputation for the delivery of a knowledgeable, skilled, reliable and quality service; not only with customers and employees but also the wider business community, competitors, suppliers and the general public at the locations in which it operates.The companies’ aims are:• To deliver excellent service that as a minimum meets contractual and legal requirements to our customers• To deliver ‘Right First Time’ services• To obtain repeat business• To attract new clients• To develop a reputation as a company which operates in a reliable, sustainable and safe manner• To have well trained and motivated employees• To be commercially sustainable